Due to the nature of our product, all sales are final.
We try our best to make sure our customers are happy and satisfied. If for any reason, you are unhappy with your product or did not receive your product, we will work with you to rectify the issue. (Within reason, of course)
If there is an address change that you did not make us aware of prior to shipping your product, you will be charged for shipping and handling to re-ship your product.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
Due to the nature of our product, it is not eligible for returns. Please do not send your purchase back to us.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.